My goal is to raise the bar and set a new standard for customer service. I answer the phone when you call me, not an assistant. I usually answer the phone by the second ring, if not I return all calls promptly, not the end of the day. The same applies to e-mail. You have access to my vast team of professionals I have carefully assembled to help make your transaction flow smoothly.

I believe constant communication is what the client deserves and I am available 24/7 by phone or e-mail. I understand my clients want to be informed in a timely manner, that is why I am committed to delivering their information to them as I get it. I’ll even call you to let you know we are still waiting for an answer. I know an uninformed client is an unhappy client. Ask me for my long list of references.

“Simply the best. So glad I found Betsy. My house was not the easiest to sell due to the layout and smaller kitchen. Hard working is putting it mildly. Betsy is very responsive, proactive, and knowledgeable. She took a difficult thing for us and made it happen. Had so many showings. She was with us =right up until the end. Did much of the hard work that I know others wouldn’t do. Bottom line, if you have a house to sell, Betsy is the one. She is ethical, honest and will give you her opinion if you are not sure of what to do. She went way beyond the call to help us sell our home. I can’t thank her enough.” ~ Client Review

“I highly recommend Betsy Purtell. This is the best agent I ever met in Connecticut. She is the one to make things happening. Betsy knows the market and her customers very well. She is influential to her customers. With her intelligence and diligence, excellent communication skills plus her patience, she accomplished things seems not easy to average. Thanks Betsy.” ~ Client Review

“Betsy is a great agent, we worked with her on two purchases and one sale. With her knowledge and professionally she made every step of the process very easy, she is very knowledgeable, provide quick responses and is not pushy. Betsy truly represents the interest of her client and I highly recommend her as a real estate agent.” ~ Client Review

“Betsy was fantastic to work with, and we always felt like we were in great hands. As first time, long distance buyers, she really worked with us every step of the way, and I also immensely appreciated her recommendations for all the other people we’d need: inspectors, attorney, even the lender she suggested was a joy to work with. As we toured houses (on facetime, as we weren’t able to be there in person) she would point out things that we wouldn’t have thought to notice, and her advice–both on when to put in an offer and when it wasn’t worth the asking price– was especially helpful at a strange time in the housing market.” ~ Client Review

“I’ve had an excellent experience with Betsy Purtell selling my property in Cheshire CT. Living in the other state I thought it will be challenging process , but Betsy assured me, I will not have to travel and she will handle all without me being present. And she did. She exceeded my expectations being friendly, approachable and always responding immediately. She also gave me a contact to closing attorney which handled all legal matters for me. What an easy sale it’s been thanks to this experienced, professional and so pleasant Realtor! If you’re looking for a real estate agent Betsy Purtell is the one-she will not disappoint you.” ~ Client Review